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March 2020
Upcoming Webinar
Sugar User Group: Exclusive W-Systems Chat with SugarCRM CEO, Craig Charlton

Spend time with two CX industry leaders, Craig Charlton, CEO at SugarCRM, and Christian Wettre, President at W-Systems, as they discuss the recent Sugar product developments and how SugarCRM’s vision for the future of CX will benefit your business. 

Join us on March 11th at 2 PM Eastern for our upcoming webinar where our special guest, Craig Charlton, will answer your questions and cover topics including:

  • SugarCRM’s new and expanded product portfolio.
  • Customer Relationship Management (CRM) vs. Customer Experience (CX).
  • How No-Touch management can benefit your business
  • Sugar in 2020 and beyond
Learn More and Sign Up
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Can't-Miss Content
Mobile in hand  
A Better Way to Track and Report on Marketing Interactions in Sugar
Problem: your sales team doesn’t log into your Marketing software to check on lead interactions. Solution: bring the interactions to them, directly in Sugar!
Mobile in hand  
4 New Features in wMobile for SugarCRM
We updated wMobile for SugarCRM to support even more Sugar enhancements, including cloud storage support, report charts, file attachments, and more!
wDocs screenshot in Sugar  
How to Easily Export Excel Sheets from Sugar
We updated wDocs, our document automation solution for Sugar, to enable exporting Excel files and allow you to create quality spreadsheets.
Release RoundUp: sugar 9.3  
Release RoundUp: Sugar 9.3 (Winter ‘20)
The latest release of Sugar, known Winter ‘20 is a Sugar Cloud release that has several awesome updates. Here’s our Release RoundUp for Sugar 9.3!
Document Automation screenshot  
How to Improve Document Management and Automation in Sugar
Learn how using document automation tools like wDocs can help you quickly reach your business goals for 2020.


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SugarCRM Mobile 17.0
Sugar Mobile 17.0 includes Comment Log improvements, as long entries are now truncated on detail view and can be tapped to view the full text. For a full list of changes, read the release notes for iOS, Android and the SugarCRM Mobile SDK.
Upcoming Events
Take a look at our Training & Events Schedule for upcoming events.
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